Frequently Asked

QUESTIONS

Frequently Asked Questions

Below are our most commonly asked questions.  If you do not see the information you’re looking for,  please contact us for more details.

May I use a vendor that is not on your recommended list?

Yes, you can use your own vendor. However, it’s always easier to use the recommended vendors as they are aware of our venue rules and regulations.

Do you have a cake cutting fee?

Yes. Please contact our sales team for pricing.

How much is the service charge?

Our gratuity service fee is 20%.

Do you provide parking? 

Paid parking in Stanley Park is provided by Easy Park. We recommend you download the Easy Park app. The lot number #62.

May I customize the menu?

Yes, we can customize any of our menus. Please contact your venue coordinator for further information.

What is the inclement weather plan for outdoor ceremonies? 

If it rains on your ceremony day, your venue coordinator will contact you two hours prior to your scheduled arrival to confirm if you would prefer to have the ceremony relocated to the Tea Room. 

If we select a buffet menu for our event, where do you set up the buffet tables? 

The buffet tables are set up in the Tea Room and we invite guests to the buffet, table by table.  

I have a guest attending our event with limited mobility. Is Stanley Park Pavilion accessible?

Yes, Stanley Park Pavilion is wheelchair accessible.

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